Instructions

If you are having problems filling in the form then please follow these instructions carefully...

• You need to enter all fields, except those marked as "optional".
• You have to select a valid person or contact. Don't select a line which contains dashes.
• Your name must be no more than 100 characters.
• Your email address must be valid, the same in the both email fields and no more than 150 characters.
• The maximum subject length is 100 characters.
• The maximum message length is 500 characters. The number by the side of this field tells you how many characters you have left. However, this number may not appear in your browser.
• Please enter your "Order number" with any messages regarding an order as this will aid us when responding to your query. This is a 16 digit number in the form of xxxx/xxxx/xxxx/xxxx, where x is a digit from the order number.
• If you tick the "Append cart" option, the contents of your current cart will be sent along with your message. Use this if you are requesting an alternative ordering method as it will aid us with processing. Please note that this option will only appear if you have items in your shopping cart.
• When all fields are correctly entered you will be able to press the 'Submit' button and send the message to us.

If you make an error then additional indications will appear. However, some of this information may not appear in your browser...

• In some cases, making an error when entering a field will cause a warning to appear instantly. Simply fix the problem(s) before submitting.
• On some web browsers the fields may change colour to indicate a correct entry (light grey), a problem (beige tint) or the current field (medium grey).
• Unfortunately, we cannot validate everything as you type and so after you have submitted your message additional checks take place. This may hi-light errors and if any are found they will appear above the form in a beige bordered error box. Simply correct the error(s) indicated in that box and re-submit the form.